bn55 Privacy Policy

1. Who We Are and How to Contact Us

This Privacy Policy is issued by the operator of the bn55 platform, accessible at https://bn55.lat ("bn55", "we", "us", or "our"). bn55 operates an online betting and casino platform serving English-speaking Pakistani players and is the data controller in respect of the personal data processed under this policy.

For all privacy-related enquiries, data subject requests, or complaints, you may contact our data protection team at the support email address published on this page. We aim to respond to all privacy-related correspondence within 30 days of receipt.

2. Data We Collect

bn55 collects personal data that is necessary to provide and maintain our services, comply with legal and regulatory obligations, and improve the user experience. The categories of personal data we collect include:

3. How We Collect Your Data

3.1 Directly from you. The majority of personal data we hold is provided directly by you during the registration process, when completing KYC verification, when making deposits or withdrawal requests, when contacting customer support, or when opting in to promotional communications.

3.2 Automatically through technology. When you access and use the bn55 platform, we automatically collect technical and usage data through server logs, cookies, session tracking, and similar technologies. This includes your IP address, device identifiers, and in-session navigation behaviour. See Section 8 for more information on cookies.

3.3 From third parties. bn55 may receive personal data about you from payment processors (in connection with deposit and withdrawal transactions), identity verification service providers (in connection with KYC), and fraud prevention and anti-money-laundering screening services. We only use such third-party sourced data where we have a legitimate basis to do so.

4. Purposes and Legal Basis for Processing

bn55 processes personal data for the following purposes and on the following legal bases:

4.1 Contract performance. Processing your Identity, Contact, Account, and Financial Data is necessary to create and maintain your bn55 account, process deposits and withdrawals, provide access to betting and casino services, and administer your account in accordance with our Terms and Conditions.

4.2 Legal and regulatory compliance. bn55 is required to conduct KYC and anti-money-laundering checks on users and to retain certain transaction and identity records in order to satisfy legal obligations. Processing for this purpose is mandatory and cannot be opted out of without affecting your ability to use the platform.

4.3 Legitimate interests. bn55 processes Technical and Usage Data for the legitimate purposes of maintaining platform security, detecting and preventing fraud, improving platform functionality, and conducting analytical work to understand how Pakistani players use our services. These interests are balanced against your data protection rights and do not override them.

4.4 Responsible gaming compliance. bn55 processes Betting and Gaming Data to monitor for indicators of problem gambling behaviour and to enforce responsible gaming limits and self-exclusion decisions made by account holders. This processing is in the overriding public interest of player protection.

4.5 Consent-based processing. Where bn55 sends promotional communications – including information about new games, cricket betting promotions, PSL-specific offers, or bonus opportunities – we do so on the basis of your consent. You may withdraw consent for marketing communications at any time via account settings or by contacting support.

5. Sharing and Disclosure of Personal Data

bn55 does not sell your personal data to third parties. We share personal data with third parties only in the following circumstances:

5.1 Service providers. bn55 engages third-party service providers for payment processing, identity verification, fraud prevention, IT hosting, customer support tooling, and analytics. These providers process your data on our behalf under contractual terms requiring them to maintain appropriate security standards and to use your data only for the purposes we specify.

5.2 Payment processors. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, or USDT TRC20, your relevant financial data is necessarily shared with the applicable payment processor or financial institution to complete the transaction.

5.3 Legal disclosure. bn55 may disclose your personal data to law enforcement, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of bn55 or its users.

5.4 Business transfers. In the event of a merger, acquisition, or sale of all or part of the bn55 business, your personal data may be transferred to the successor entity, provided that entity commits to handling your data in a manner consistent with this Privacy Policy.

6. Data Retention

bn55 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law.

Active account data – retained for the duration of your account relationship with bn55 plus a post-closure period sufficient to fulfil legal obligations and resolve any outstanding disputes.

KYC and identity documents – retained for a minimum period required by applicable anti-money-laundering and record-keeping obligations, typically five years from the date of the last transaction or account closure, whichever is later.

Transaction records – retained for a minimum of five years from the date of each transaction in accordance with financial record-keeping requirements.

Technical and usage data – retained for a shorter period consistent with analytical and security purposes, typically no longer than 24 months from collection.

When personal data is no longer required to be retained, bn55 will securely delete or anonymise it so that it can no longer be associated with you as an individual.

7. Security of Your Personal Data

bn55 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the bn55 platform;
• Encrypted storage of passwords using industry-standard hashing algorithms;
• Access controls limiting internal access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of platform infrastructure;
• Two-factor authentication available to all account holders as an additional login security layer.

While bn55 takes all reasonable precautions to protect your data, no system is entirely immune to security risk. You are responsible for maintaining the security of your bn55 login credentials and for notifying us promptly if you suspect unauthorised access to your account.

8. Cookies and Tracking Technologies

The bn55 platform uses cookies and similar tracking technologies to operate core platform functionality, maintain login sessions, and collect usage analytics. The categories of cookies used on bn55 include:

Essential cookies – required for the platform to function, including maintaining your logged-in session after bn55 login and remembering your language and display preferences. These cannot be disabled without impacting your ability to use the platform.

Analytics cookies – used to collect aggregate, anonymised data about how Pakistani players navigate and use the bn55 platform. This data helps us improve the user experience. Analytics cookies do not identify you personally.

Security cookies – used to detect and prevent fraudulent activity, including bot detection and suspicious login attempt identification.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some parts of the bn55 platform. Continuing to use the platform with your browser set to accept cookies constitutes consent to our use of cookies as described here.

9. Your Rights as a Data Subject

Depending on applicable law, you may have the following rights in respect of your personal data held by bn55. To exercise any of these rights, contact us at the support email address published in this policy.

10. Third-Party Links and Services

The bn55 platform may reference third-party services such as payment providers (JazzCash, Easypaisa, HBL, UBL, Meezan Bank) that operate independently of bn55. When you interact with those services – for example, completing a JazzCash deposit through that provider's interface – your data is handled by that provider under its own privacy policies. bn55 is not responsible for the privacy practices of third-party services and encourages you to review their policies separately.

11. Children and Minors

The bn55 platform is strictly for individuals aged 18 or over. bn55 does not knowingly collect personal data from individuals under the age of 18. If we discover that personal data has been collected from a user who is under 18, we will close that account immediately, delete all associated personal data to the extent legally permissible, and void any balance or winnings in the account. If you have reason to believe that a minor has registered an account on bn55, please notify us at the contact address in Section 13 immediately.

12. Changes to This Privacy Policy

bn55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will publish the revised policy on this page with an updated effective date and may notify registered users via their registered email address. Your continued use of the bn55 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. We recommend that you review this page periodically.

13. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to lodge a complaint about how bn55 has handled your personal data, please contact us using the details below. All privacy-related correspondence is handled by our support and data protection team and will receive a response within 30 days.

Support is available 24 hours a day, 7 days a week. We take all privacy concerns seriously and will address your query in good faith and without undue delay.